Privacy Policy

---

Nuvo Piemonte Community Association

Effective Date: November 28, 2023
Privacy Policy URL: https://nuvopiemontecommunityassociation.com/privacy-policy

Nuvo Piemonte Community Association (“Association,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, and how SMS consent is handled. This Privacy Policy should be easily accessible on our website, including near any SMS consent language on web forms and in the footer of the website.

We may collect personal information that you voluntarily provide to the Association, including:

• Name;
• Property address or unit number;
• Mailing address;
• Email address;
• Phone number;
• Vehicle information, including license plate number;
• Parking or guest parking registration information;
• Service request or maintenance details;
• Appointment, access, or scheduling information;
• Vendor or contractor contact information;
• Communications sent to or from the Association;
• Any other information submitted through our website, forms, email, SMS, portal, or other Association communication channels.

We may also collect basic website usage information, such as browser type, device information, IP address, pages visited, and general website activity.

The Association uses personal information for Association-related business and operational purposes, including:

• Community management and administration;
• Parking and vehicle registration;
• Guest parking coordination;
• Maintenance and service request coordination;
• Appointment and access confirmations;
• Vendor scheduling and communication;
• Owner and resident communications;
• Rule enforcement and compliance;
• Assessment and account administration;
• Website operation and security;
• Responding to inquiries;
• Maintaining Association records;
• Complying with applicable law, governing documents, and Association policies.

We may share personal information only as reasonably necessary for Association operations, including with:

• Association management or authorized representatives;
• Board members, where appropriate for Association business;
• Vendors, contractors, or service providers;
• Parking, access, or vehicle registration service providers;
• Legal, accounting, insurance, or professional advisors;
• Technology, website, portal, or communication service providers;
• Government agencies, law enforcement, or regulatory authorities when required or permitted by law.

We do not sell personal information.

By providing your phone number and opting in to receive SMS/text messages, you agree that Nuvo Piemonte Community Association may send text messages related to Association business.

SMS messages may include:

• Conversations between employees regarding Association operations;
• Conversations with homeowners, residents, vendors, and external partners;
• Service request updates;
• Maintenance coordination;
• Appointment and access confirmations;
• Parking and vehicle registration matters;
• Vendor scheduling;
• Community operations;
• Brief Association-related reminders or notices.

SMS is used for practical, time-sensitive communication only and is not used for marketing or promotional campaigns.

SMS consent is not shared with third parties or affiliates. SMS opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit https://nuvopiemontecommunityassociation.com/.

The Association may use third-party platforms or service providers to operate the website, process forms, manage parking or vehicle registrations, communicate with owners or residents, coordinate vendors, or provide other Association services.

These providers may have access to personal information only as needed to perform services for the Association. They are not authorized to use personal information for their own marketing purposes.

Our website may use cookies or similar technologies to improve website functionality, analyze website traffic, and support website security.

You may adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.

We use reasonable administrative, technical, and physical safeguards to protect information submitted to the Association. However, no website, email, SMS system, or electronic communication method is completely secure.

You should not send sensitive personal, financial, legal, or confidential information by SMS unless specifically instructed through a secure or approved process.

The Association may retain information as needed for Association operations, legal compliance, recordkeeping, dispute resolution, rule enforcement, vendor coordination, and other legitimate Association purposes.

You are responsible for providing accurate and updated contact information, vehicle information, mailing address, email address, phone number, and other information needed for Association communications and services.

If your information changes, please notify the Association promptly.

Our website may contain links to third-party websites or platforms. The Association is not responsible for the privacy practices, security, content, or policies of third-party websites.

You may contact the Association to update your information, ask questions about communications, or request assistance.

For SMS messages, you may opt out at any time by replying STOP. You may request help by replying HELP.

The Association may update this Privacy Policy from time to time. Updates will be posted on this website with a revised effective date.

Nuvo Piemonte Community Association
Website: https://nuvopiemontecommunityassociation.com/
Privacy Policy: https://nuvopiemontecommunityassociation.com/privacy-policy
Email: parking@nuvopiemonte.org