Terms of Service

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Nuvo Piemonte Community Association

Effective Date: November 28, 2023
Terms URL: https://nuvopiemontecommunityassociation.com/terms-of-service

Welcome to the website of Nuvo Piemonte Community Association (“Association,” “we,” “our,” or “us”). By accessing or using this website, submitting information, registering for services, communicating with the Association, or using any related online forms, email, portal, SMS, or community communication services, you agree to these Terms of Service.

This website is provided for Association-related purposes, including community information, parking registration, owner and resident communications, maintenance coordination, service requests, appointment confirmations, vendor coordination, and other community operations. This website does not replace the Association’s governing documents, including the CC&Rs, Bylaws, Rules and Regulations, policies, resolutions, architectural guidelines, or official notices issued by the Association.

Nuvo Piemonte Community Association is a homeowners association that provides community management and governance services for its members and residents. These services include common area oversight, vendor coordination, maintenance administration, parking and vehicle registration, rule enforcement, assessment administration, owner communications, and other Association-related functions.

You agree to use this website and related services only for lawful and Association-related purposes. You may not submit false information, interfere with website operations, attempt unauthorized access, upload harmful content, or misuse any communication channel provided by the Association. The Association may restrict, suspend, or deny access to website features, forms, accounts, or services if misuse, unauthorized activity, or violation of these Terms of Service is suspected.

When using this website or Association services, you may be asked to provide information such as your name, property address, email address, phone number, vehicle information, license plate number, service request details, access instructions, or other information related to Association operations.

You agree that any information you provide will be accurate, current, and complete.

By opting into SMS from a web form, paper form, email, verbal authorization, online portal, or other medium, you agree to receive SMS messages from Nuvo Piemonte Community Association.

SMS messages may include communications related to:

• Conversations between employees regarding Association operations, scheduling, coordination, reminders, and urgent operational updates;
• Conversations with homeowners, residents, vendors, and external partners;
• Service request updates;
• Maintenance coordination;
• Appointment and access confirmations;
• Parking and vehicle registration matters;
• Vendor scheduling;
• Community operations;
• Brief Association-related notices and reminders.

SMS is used for practical, time-sensitive communication only. SMS is not used for marketing or promotional campaigns.  Messaging frequency may vary.  Message and data rates may apply.  To opt out at any time, text STOP.  

For assistance, text HELP or visit our website at:
https://nuvopiemontecommunityassociation.com/

Please review our Privacy Policy at:
https://nuvopiemontecommunityassociation.com/privacy-policy

Please review these Terms of Service at:
https://nuvopiemontecommunityassociation.com/terms-of-service

Additional SMS Terms & Conditions

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Nuvo Piemonte Community Association, you may receive messages related to the following:

• Appointment/access confirmations
• Service Coordination
• SMS for day-to-day communication with homeowners

Example: "Hi Team, this is [Your Name] from Nuvo Piemonte Community Association. Please confirm your attendance for tomorrow’s 10 AM PST strategy meeting by replying 'YES' by 3 PM today. Review the agenda here: [Link to Email]. If you have conflicts, please call me at (888) 695-4138. Thank you!"  Reply STOP to opt-out."

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to [2] SMS messages per week related to your [Appointment/access confirmations/Service Coordination, etc.].

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your Appointment/access confirmations or Service Coordination." 

Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt in to receive SMS messages from Nuvo Piemonte Community Association in the following ways:

• Verbally, during a conversation

Opt-Out  Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://nuvopiemontecommunityassociation.com/

• Additional Options:
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard  Messaging Disclosures:

· Message and data rates may apply.

· You can opt out at any time by texting "STOP."

· For assistance, text "HELP" or visit our https://nuvopiemontecommunityassociation.com/privacy-policy and https://nuvopiemontecommunityassociation.com/terms-of-service pages.

· Message frequency may vary

Important Note:This is a template. You must customize these terms and conditions to fit your specific business needs and legal requirements. Do not use this example as is.

Your use of this website and Association communication services is also governed by the Association’s Privacy Policy. The Privacy Policy explains how the Association collects, uses, stores, and protects information submitted through the website or related services.  

Privacy Policy: https://nuvopiemontecommunityassociation.com/privacy-policy

Parking registration, vehicle registration, guest parking, access coordination, and related services are subject to the Association’s governing documents, Rules and Regulations, posted policies, and Board-adopted procedures.  Submitting a parking or vehicle registration form does not guarantee approval, parking rights, guest parking privileges, waiver of violations, or exemption from enforcement.

By contacting the Association electronically, submitting forms, or providing your email address, you consent to receive Association-related communications by email or other electronic means, where permitted by law and Association policy. Certain official notices may still require delivery in accordance with the governing documents or applicable law.

Information provided on this website is for general Association communication and administrative purposes only. Nothing on this website should be interpreted as legal, financial, tax, insurance, real estate, or professional advice.

If there is any conflict between information on this website and the Association’s governing documents, Board-adopted policies, official notices, or applicable law, the governing documents, official Association records, and applicable law will control.

This website may include links to third-party websites, portals, payment processors, vendors, document providers, or service platforms. These third-party services are not controlled by the Association.

The Association is not responsible for the content, security, privacy practices, fees, availability, or actions of third-party websites or service providers.

The Association makes reasonable efforts to keep website information accurate and available. However, the website may contain errors, outdated information, delays, interruptions, or technical issues.

The Association does not guarantee that the website will always be available, error-free, secure, or current.

To the fullest extent permitted by law, the Association, its Board members, officers, managers, agents, employees, vendors, and representatives are not liable for damages arising from use of this website, inability to access the website, reliance on website content, communication delays, third-party service issues, technical failures, or unauthorized access beyond the Association’s reasonable control.

The Association may update or revise these Terms of Service at any time. Changes will be posted on this website with an updated effective date. Continued use of the website or Association communication services after changes are posted means you accept the revised Terms of Service.

Nuvo Piemonte Community Association
Website: https://nuvopiemontecommunityassociation.com/
Privacy Policy: https://nuvopiemontecommunityassociation.com/privacy-policy
Terms of Service: https://nuvopiemontecommunityassociation.com/terms-of-service
Email: parking@nuvopiemonte.org